Seasonal Commission Sales - Kids' Apparel & Shoes - Tacoma Mall

Nordstrom•Tacoma, WA

3d•Onsite

About The Position

Nordstrom is hiring a seasonal Commission Sales employee for Kids' Apparel & Shoes at Tacoma Mall. The role focuses on delivering excellent customer service, meeting sales goals, and creating a fun, welcoming shopping experience for parents, children, and gift shoppers. The employee builds customer relationships, provides sizing and style guidance, assists expecting and new parents with baby essentials, and follows up with customers as children grow into new sizes. The role uses Nordstrom's 5-Point Selling Standard and sales tools to develop a personal customer base, support customer loyalty, and generate business. The employee helps keep the department customer-ready, maintains product knowledge, works collaboratively with the team, and adapts their schedule to business needs. Hours vary by week and may include evenings, weekends, holidays, event shifts, and occasional support for other departments.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to meet the physical demands of the position, including continuous movement for 6–8 hours per shift; frequent bending, twisting, squatting, flexing, reaching, and hand use; handling bulky or awkward items and reaching overhead to lift them; regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, completing price markdowns, recovering merchandise, and participating in bi-annual inventory counts.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Build customer relationships using the 2-2-2 Method, Nordy Club enrollment, and Personal Book for customer outreach.
Work varied hours based on business needs, including evenings, weekends, holidays, and event shifts; occasionally support other departments.