Seasonal Commission Sales - Kids' Apparel & Shoes - Mall of America

Nordstrom•Bloomington, MN

2d•Onsite

About The Position

Nordstrom is hiring a seasonal commission sales employee in Kids' Apparel & Shoes at Mall of America. This professional sales role focuses on delivering excellent customer service, meeting sales goals, and creating a welcoming shopping experience for parents, children, and gift-shoppers. The employee will provide sizing and style guidance, help expecting and new parents with baby essentials, and build long-term customer relationships through in-store interactions, outreach, and digital tools. The role requires a flexible schedule based on business needs, including evenings, weekends, holidays, and peak periods. Hours vary by week, and occasional support of other departments may be required. The position involves continuous movement for 6–8 hours per shift and handling merchandise, including regularly lifting up to 10 pounds and occasionally up to 25 pounds. The listed pay is $15.25 per hour. Commission for apparel, shoes, and accessories typically ranges from 3% to 14.5%. The role may also be eligible for performance-based incentives or bonuses. Benefits may include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and EAP resources; eligibility requirements may apply.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, reach for and lift items above the head, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest style and fit feedback to build trust and customer loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in bi-annual inventory counts.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to follow up with customers and build lasting relationships.
Work varied hours based on business needs, including evenings, weekends, and peak periods, and occasionally support other departments.