Seasonal Commission Sales - Kids' Apparel & Shoes - Mall of America

Nordstrom•Bloomington, MN

3d•Onsite

About The Position

At Nordstrom, Commission Sales employees contribute to the company’s service-focused culture by providing excellent customer service, working as effective teammates, and meeting sales goals. This is a professional sales role with commission earning potential. In Kids Apparel & Shoes, the employee creates a welcoming shopping experience for parents, children, and gift shoppers; provides sizing guidance; builds customer relationships through follow-up; and helps expecting and new parents with baby essentials, including shoes and baby gear. The role requires a flexible schedule based on business needs, including evenings, weekends, holidays, events, and peak periods. Hours vary by week, and occasional support of other departments may be required.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach and a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching for and lifting items above the head.
Ability to regularly lift items up to 10 pounds and occasionally lift items up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in the bi-annual inventory count.
Maintain current product and trend knowledge to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Build lasting customer relationships using the 2-2-2 follow-up method, Nordy Club enrollment, and the Personal Book customer-tracking tool.
Work varied hours according to business needs, including evenings, weekends, and holiday or event shifts, and occasionally support other departments.