Seasonal & Regular Commission Sales - Accessories - Houston Galleria

Nordstrom•Houston, TX

3d•Onsite

About The Position

Nordstrom is hiring for a professional commission sales role in Accessories at the Houston Galleria. The role focuses on providing excellent customer service, building customer relationships, meeting sales goals, and helping customers choose accessories that suit their style and everyday needs. Products include jewelry, handbags, wallets, luggage, scarves, sunglasses, and other accessories. Sales employees use fashion and product expertise to recommend items and explain features, materials, craftsmanship, and brand differences. Employees deliver Nordstrom’s 5-Point Selling Standard, develop a personal customer base through in-store and digital outreach, provide style and fit advice, and maintain a customer-ready department. The schedule varies according to business needs and may include evenings, weekends, holidays, and event shifts. The role may occasionally require supporting other departments. Pay is listed as $13.35 per hour. Commission for apparel, shoes, and accessories typically ranges from 3% to 14.5%; commission rates vary by merchandise sold. The position may also be eligible for performance-based incentives or bonuses. Benefits may include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and employee assistance resources; eligibility requirements may apply.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach and a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching overhead to lift them.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback to build customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory counts.
Maintain current product and trend knowledge and serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to follow up with customers and build lasting relationships.
Commit to a flexible schedule based on business needs, including evenings, weekends, and peak periods.
Occasionally support other departments as needed.