Seasonal & Regular Commission Sales - Accessories - Houston Galleria

Nordstrom•Houston, TX

1d•Onsite

About The Position

Nordstrom is hiring commission sales employees in Accessories at the Houston Galleria. This professional sales role focuses on delivering excellent customer service, building customer relationships, meeting sales goals, and creating experiences that encourage customers to return. Employees use fashion and product knowledge to recommend jewelry, handbags, wallets, luggage, scarves, sunglasses, and other accessories that suit customers’ styles and needs, while explaining product features, materials, craftsmanship, and brand differences. The position requires a flexible schedule that varies according to business needs and may include evenings, weekends, holidays, events, peak periods, and occasional support for other departments. The role involves extended movement and handling merchandise, including lifting items up to 10 pounds regularly and up to 25 pounds occasionally. The listed hourly pay is $13.35. Commission for apparel, shoes, and accessories sales typically ranges from 3% to 14.5%. The role may be eligible for performance-based incentives or bonuses. Benefits may include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and employee assistance resources; eligibility requirements may apply.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs, including evenings, weekends, holidays, and event shifts.
Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching for and lifting them above the head.
Ability to regularly lift up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to build trust and customer loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in bi-annual inventory counts.
Maintain current product and trend knowledge to serve as a trusted style resource.
Support teammates, communicate openly, contribute to a positive team environment, and help keep the department productive.
Build customer relationships through the 2-2-2 follow-up method, Nordy Club enrollment, and the Personal Book customer-tracking tool.
Provide occasional flexibility to support other departments as needed.