Retail Sales Associate

EZCORP • Portland, OR

1d • Onsite

About The Position

The Retail Sales Associate / Retail Customer Service (Pawnbroker) serves customers in a fast-paced retail store environment, helping with sales and reaching mutually satisfying agreements on pawn items such as jewelry, electronics, and musical instruments. The role provides a friendly, courteous, and respectful customer experience. New hires begin as trainees in a five-week paid training program; completing it results in a $0.50-per-hour raise and promotion to Pawnbroker. Employees may continue through a Pawnbroker Certification Program for an additional $1 per hour and may pursue Lead Pawnbroker and Assistant Manager opportunities. The Assistant Manager path includes a six-month training program.

Requirements

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to multitask.
• Self-motivation, a positive and outgoing personality, and a strong work ethic.
• Ability to pass a criminal background check and drug test after a conditional offer.

Nice To Haves

• Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual ability.

Responsibilities

• Greet customers and provide excellent customer service in person and by phone.
• Interact with customers to assist with sales and pawn transactions.
• Process sales, loans, and extensions.
• Perform store opening and closing duties.
• Adhere to company policies, procedures, and regulations.

Benefits

• Free employee-only health insurance with the BlueCross BlueShield EPO Plan.
• Competitive wages based on experience.
• Monthly uncapped bonus potential based on store and individual performance.
• 401(k) with company match.
• Paid time off.
• Holiday pay.
• Store discount.
• Paid five-week training program.
• Career development and promotion opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED