Part Time Bilingual Sales Associate

ACE Cash Express • Pomona, CA

2d • Onsite

About The Position

ACE Cash Express is seeking energetic, personable, and sales-oriented associates to serve customers and help the store succeed. The position offers hourly pay of $17.50–$18.50 plus bonus incentives, and a $1,000 signing bonus: $400 after successful completion of 15-shift training and $600 after 90 days of employment. Employees must be in good standing and active to receive the payments.

Sales Associates learn customers’ needs and recommend appropriate ACE products and services. They provide attentive, empathetic service, build customer trust, and handle financial services that vary by store, such as cash handling, check cashing, lending, bill pay, and card services. Accuracy, confidentiality, and compliance with regulations and safety guidelines are important. The role calls for an independent, accountable approach to sales and store performance, with an understanding of ACE’s financial products and services. Spanish proficiency is welcomed in most markets; a high school diploma or equivalent is required.

Travel is primarily local and may involve visiting more than one store in a day when necessary. Associates work scheduled shifts, typically eight hours and occasionally up to 12 hours, in a secure, enclosed work area. California-required meal and rest breaks are provided. Sundays off and flexible schedules are offered, and associates may participate in the 401(k) plan subject to its plan document.

Requirements

• High school diploma or equivalent.
• Ability to work scheduled shifts, typically eight hours and occasionally up to 12 hours.
• Ability to stand for extended periods and to sit, walk, reach, stoop, and bend as needed.
• Ability to communicate verbally and listen actively.
• Ability to see clearly at close and distant ranges and adjust focus.
• May occasionally need to lift or move up to 25 pounds.
• Ability to work in a secure, enclosed work area.

Nice To Haves

• Two or more years of retail experience is beneficial.
• Spanish proficiency is welcomed in most markets.
• An entrepreneurial spirit and ability to work independently.

Responsibilities

• Understand customers’ needs and recommend appropriate ACE products and services.
• Communicate effectively with customers, empathize with their challenges, and build trust.
• Provide exceptional customer service and foster lasting customer relationships.
• Handle store services that may include cash handling, check cashing, lending, bill pay, and card services.
• Maintain accuracy and confidentiality, and comply with industry regulations and safety guidelines.
• Work independently and take accountability for overall store performance.
• Travel between stores when necessary, potentially visiting more than one store in a day.

Benefits

• $1,000 signing bonus, subject to completion of training and employment milestones and good-standing/active-status conditions.
• Hourly pay plus bonus incentives.
• Sundays off.
• Flexible schedules.
• Eligibility to participate in the 401(k) plan, subject to the specific plan document.
• On-the-job learning and development activities.
• Career advancement opportunities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED