Bilingual Part Time Sales Associate

ACE Cash Express•Balch Springs, TX

10d•Onsite

About The Position

ACE Cash Express is seeking energetic, personable, sales-oriented Sales Associates to provide customer service and recommend financial products and services. Associates use their sales skills to support store operations and may earn hourly pay plus bonus incentives. Spanish proficiency is preferred in many markets. The role involves working independently while taking accountability for overall store performance and building trust through active listening, effective communication, and empathy. Services handled may vary by store and include cash handling, check cashing, lending, bill payment, and card services. Associates are expected to maintain accuracy and confidentiality and comply with industry regulations and safety guidelines. Travel is primarily local and may include visiting more than one store in a day when necessary. The physical demands include standing for extended periods, sitting, walking, reaching, stooping, bending, verbal communication, and active listening. Clear close- and distance-range vision with the ability to adjust focus is required; occasional lifting or moving of up to 25 pounds may be required. The role requires the ability to work 10–12 hours in a confined work area, subject to state-specific labor laws. Reasonable accommodations may be made to enable individuals to perform essential functions.

Requirements

High school diploma or equivalent.
Ability to listen actively, communicate effectively, and empathize with customers.
Ability to work independently and take accountability for store performance.
Ability to understand ACE’s financial products and services.
Ability to meet the described physical demands, including standing for extended periods and occasionally lifting or moving up to 25 pounds.
Ability to work 10–12 hours in a confined work area, subject to state-specific labor laws.

Nice To Haves

Spanish proficiency is preferred in many markets.
Two or more years of retail experience is beneficial.

Responsibilities

Understand customers’ needs and recommend appropriate ACE products and services.
Communicate effectively, empathize with customers’ challenges, and build trust.
Provide exceptional customer service and foster lasting relationships.
Handle store services that may include cash handling, check cashing, lending, bill payment, and card services.
Maintain accuracy and confidentiality and follow industry regulations and safety guidelines.
Work independently and take accountability for overall store performance.
Travel locally, including to more than one store in a day when necessary.