Bilingual Part Time Sales Associate

ACE Cash Express•Lynwood, CA

About The Position

ACE Cash Express is hiring energetic, personable, and sales-oriented associates to provide customer service and sell the company’s financial products and services. The role offers hourly pay plus bonus incentives, with a stated pay range of $18.50–$19.50 per hour. Associates are encouraged to contribute to store operations, work independently, take accountability for store performance, and build trusting relationships with customers. The position offers flexible schedules, Sundays off, on-the-job learning and development, and eligibility to participate in the company’s 401(k) plan, subject to the plan document. Work includes understanding customers’ needs and recommending appropriate products and services; communicating with customers with empathy; and handling services that may vary by store, including cash handling, check cashing, lending, bill pay, and card services. Accuracy, confidentiality, and compliance with industry regulations and safety guidelines are important. Travel is primarily local and may involve visiting more than one store in a day when necessary. Employees must be able to work scheduled shifts, typically 8 hours and occasionally up to 12 hours, in a secure, enclosed work area. California-required meal and rest breaks are provided. The employer is an equal opportunity employer and states that qualified applicants with criminal histories will be considered in accordance with applicable laws.

Requirements

  • High school diploma or equivalent.
  • Ability to work scheduled shifts, typically 8 hours and occasionally up to 12 hours.
  • Ability to stand for extended periods; sit, walk, reach, stoop, bend, communicate verbally, and actively listen.
  • Ability to see clearly at close and distant ranges and adjust focus as needed.
  • May occasionally need to lift and/or move up to 25 pounds.
  • Ability to work in a secure, enclosed work area.

Nice To Haves

  • Two or more years of retail experience is beneficial.
  • Proficiency in Spanish is welcomed in most markets.
  • Entrepreneurial spirit and ability to work independently.
  • Strong listening, communication, empathy, customer service, and sales skills.

Responsibilities

  • Understand customers’ unique needs and recommend appropriate ACE products and services.
  • Communicate effectively with customers, empathize with their challenges, and build trust.
  • Provide exceptional customer service to foster lasting relationships.
  • Handle services that may vary by store, including cash handling, check cashing, lending, bill pay, and card services.
  • Prioritize accuracy, confidentiality, and compliance with industry regulations and safety guidelines.
  • Work independently and take accountability for overall store performance.
  • Travel locally and, when necessary, to more than one store in a day.

Benefits

  • Hourly pay plus bonus incentives.
  • Sundays off.
  • Flexible schedules.
  • Eligibility to participate in the company’s 401(k) plan, subject to the specific plan document.
  • On-the-job learning and development activities.
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