Part Time Bilingual Sales Associate

ACE Cash Express • Santa Ana, CA

2d • $18 - $19

About The Position

ACE Cash Express is seeking energetic, personable, sales-oriented associates to provide customer service and support store operations. The role offers hourly pay of $17.50–$18.50 plus bonus incentives, and a $1,000 signing bonus: $400 after successful completion of 15-shift training and $600 after 90 days of employment. Employees must be in good standing and actively employed to receive each payment.

Sales Associates learn customers’ needs and recommend appropriate ACE products and services. They build trust through active listening, empathy, and clear communication, while providing exceptional service and handling a range of financial services that can vary by store. Accuracy, confidentiality, and compliance with industry regulations and safety guidelines are essential. The position involves primarily local travel and may require visiting more than one store in a day. Work takes place in a secure, enclosed area, and scheduled shifts are typically eight hours and occasionally up to 12 hours. California-required meal and rest breaks are provided.

Requirements

• High school diploma or equivalent.
• Ability to work scheduled shifts, typically eight hours and occasionally up to 12 hours.
• Ability to stand for extended periods and perform the physical activities described, including sitting, walking, reaching, stooping, bending, verbal communication, and active listening.
• Ability to see clearly at close and distant ranges and adjust focus as needed.
• Ability to occasionally lift and/or move up to 25 pounds.
• Ability to work in a secure, enclosed work area.

Nice To Haves

• Two or more years of retail experience is beneficial.
• Proficiency in Spanish is welcomed in most markets.
• Entrepreneurial spirit and ability to work independently with accountability for store performance.

Responsibilities

• Understand customers’ needs and recommend appropriate ACE products and services.
• Communicate effectively, listen actively, empathize with customers’ challenges, and build trust.
• Provide exceptional customer service and foster lasting customer relationships.
• Handle services that may vary by store, including cash handling, check cashing, lending, bill pay, and card services.
• Maintain accuracy and confidentiality and comply with industry regulations and safety guidelines.
• Work independently and be accountable for overall store performance.
• Travel locally between stores when necessary, including visiting more than one store in a day.

Benefits

• $1,000 signing bonus, subject to the stated training, tenure, and good-standing requirements.
• Hourly pay plus bonus incentives.
• Sundays off.
• Flexible schedules.
• Eligible to participate in the company’s 401(k) plan, subject to the plan document.
• On-the-job learning and development activities.
• Career advancement opportunities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED