Part Time Bilingual Sales Associate

ACE Cash Express • Fresno, CA

6d

About The Position

ACE Cash Express is seeking energetic, personable, sales-oriented associates to serve customers and support store operations. Associates use customer service and sales skills to understand customers’ needs, recommend appropriate products and services, and build trust through effective communication and empathy. Compensation is $17.50–$19.50 per hour, with bonus incentives.

The role may involve providing a range of financial services that varies by store, including cash handling, check cashing, lending, bill payment, and card services. Associates are expected to prioritize accuracy, confidentiality, compliance with industry regulations, and safety. Travel is primarily local and may involve visiting more than one store in a day when needed. Scheduled shifts are typically 8 hours and may occasionally be up to 12 hours, in a secure, enclosed work area. California-required meal and rest breaks are provided.

Requirements

• High school diploma or equivalent.
• Ability to listen actively, communicate effectively, and empathize with customers.
• Ability to understand ACE’s financial products and services.
• Ability to work scheduled shifts, typically 8 hours and occasionally up to 12 hours.
• Ability to meet the physical demands of the role, including standing for extended periods; sitting, walking, reaching, stooping, and bending; verbal communication and active listening; clear near and distance vision with focus adjustment; and occasional lifting or moving of up to 25 pounds.

Nice To Haves

• Two or more years of retail experience is beneficial.
• Spanish proficiency is welcomed in most markets.

Responsibilities

• Understand customers’ needs and recommend suitable ACE products and services.
• Communicate effectively, empathize with customers’ challenges, and build trust.
• Provide exceptional customer service and foster lasting customer relationships.
• Handle store services that may include cash handling, check cashing, lending, bill payment, and card services.
• Maintain accuracy and confidentiality, and comply with industry regulations and safety guidelines.
• Work independently and take accountability for overall store performance.
• Travel locally, including to more than one store in a day when necessary.

Benefits

• 401(k) plan participation for all associates, subject to the plan document.
• Flexible schedules.
• Sundays off.
• Hourly pay plus bonus incentives.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED