Part Time Bilingual Sales Associate

ACE Cash Express•Hawthorne, CA

About The Position

ACE Cash Express is seeking an energetic, personable, sales-oriented Sales Associate to support store operations and serve customers. The role combines hourly pay with bonus incentives and involves understanding customer needs, recommending suitable ACE products and services, and building trust through attentive, empathetic communication. Associates may provide a range of financial services depending on the store, including cash handling, check cashing, lending, bill pay, and card services. Accuracy, confidentiality, and compliance with industry regulations and safety guidelines are essential. The position involves working scheduled shifts, typically eight hours and occasionally up to 12 hours, in a secure, enclosed work area. Travel is primarily local and may include visiting more than one store in a day when necessary. California-required meal and rest breaks are provided. Reasonable accommodations may be made to enable employees with disabilities to perform the essential functions.

Requirements

  • High school diploma or equivalent.
  • Ability to work scheduled shifts, typically eight hours and occasionally up to 12 hours.
  • Ability to stand for extended periods and to sit, walk, reach, stoop, bend, communicate verbally, and listen actively.
  • Ability to see clearly at close and distant ranges and adjust focus as needed.
  • May occasionally need to lift or move up to 25 pounds.
  • Ability to work in a secure, enclosed work area.

Nice To Haves

  • Two or more years of retail experience is beneficial.
  • Proficiency in Spanish is welcomed in most markets.
  • Entrepreneurial spirit and ability to work independently.

Responsibilities

  • Understand customers’ individual needs and recommend appropriate ACE products and services.
  • Communicate effectively, listen actively, empathize with customers, and build trust.
  • Provide exceptional customer service and foster lasting customer relationships.
  • Handle store services that may include cash handling, check cashing, lending, bill pay, and card services.
  • Maintain accuracy and confidentiality and comply with industry regulations and safety guidelines.
  • Work independently and take accountability for overall store performance.
  • Travel locally, including between stores in a day when necessary.

Benefits

  • Sundays off.
  • Flexible schedules.
  • Eligible to participate in the company 401(k) plan, subject to the plan document.
  • Hourly pay plus bonus incentives.
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