Retail Contingent

Tapestry • Sevierville, TN

1d

About The Position

The Sales Support Associate ensures an organized, efficient, and customer-ready store by managing deliveries, maintaining accurate stock, and supporting daily floor replenishment and operational standards. The role also supports customer service and selling-floor engagement, and may require learning omni/virtual selling techniques.

This position requires flexibility to meet business needs, including nights, weekends, peak busy season, and high-traffic retail days such as public holidays. The role involves regularly lifting at least 25 lbs (and occasionally up to 50 lbs), as well as climbing, bending, kneeling, and maneuvering around the sales floor and stockroom. The listed duties are a sample and are not an exhaustive list of performance requirements.

Requirements

• Previous retail service experience and passion for retail and the service industry.
• Excellent client service and communication skills.
• Ability to maneuver the sales floor and engage multiple customers.
• Strong communication skills and an elevated sense of personal style.
• Social media awareness and willingness to learn omni/virtual selling techniques.
• Ability to work in a fast-paced environment, multitask, remain results-driven, adapt to change, and collaborate with a team.
• Strong English language proficiency (for EU).
• Ability to work a flexible schedule to meet business needs, including nights, weekends, peak busy season, and high-traffic retail days, including public holidays.
• Ability to lift at least 25 lbs regularly and up to 50 lbs occasionally, and to climb, bend, kneel, and maneuver around the sales floor and stockroom.

Responsibilities

• Manage and process inbound deliveries promptly; monitor and prioritize daily workload.
• Organize merchandise and maintain its accessibility in the stockroom and on the selling floor.
• Maintain knowledge of stock levels, unit counts, and sales performance.
• Support floor moves and keep the selling floor stocked throughout the day.
• Execute price changes and markdowns as required.
• Maintain cleanliness and organization across the selling floor, stockroom, and offsite/warehouse.
• Audit compliance and work toward achieving shrinkage goals.
• Engage multiple customers and provide client service on the sales floor.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid paternity and maternity leave
• Commuter benefits
• Disability insurance
• Tuition assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed