Retail Manager Jobs

About The Position

Requirements

• At least 5 years of retail experience, including specialized knowledge of inventory management, merchandising, and customer service excellence.
• At least 2 years of experience directly supervising a diverse team, including performance management and talent development.
• Ability to remain standing for long periods and move throughout the store.
• Ability to regularly bend, lift, carry, reach, and stretch; some lifting of heavy items and accessing high shelves using a ladder or similar equipment.
• Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Responsibilities

• Lead and manage all aspects of the store, including adherence to Standard Operating Procedures, Company programs, applicable laws and requirements, policies, and standards.
• Hold the team accountable for store conditions and results.
• Deliver sales and profit plans and other KPIs in conjunction with annual performance objectives; manage the team to achieve role KPIs.
• Lead execution of customer brand promises.
• Implement and lead shrink and safety programs to achieve goals.
• Use company tools to set, prioritize, and communicate goals and provide overall management to team members and customers.
• Staff the store with qualified Team Members; hire, train, observe, and coach the team to achieve results.
• Lead performance management and, when necessary, disciplinary processes.
• Identify talent and develop Team Members for advancement; use leadership competencies for continued self-development.
• Interact with others in an accepting and respectful manner, remain positive in difficult situations, promote the organization’s vision and values, and serve as a positive role model.
• Serve as Manager on Duty.
• Maintain operational understanding of all store departments, be cross-trained, and ensure all Managers are cross-trained in Custom Framing selling and production.
• Perform other duties as assigned.

Benefits

• 401(k) with employer match, depending on position and eligibility
• Employee Assistance Program
• Medical coverage
• Dental coverage
• Vision coverage
• Telemedicine services
• Flexible spending accounts
• Commuter benefits
• Tuition assistance
• Adoption assistance
• Voluntary insurance options
• Employee discounts
• Partner discount programs