Retail Store Manager

Burlington Stores • Chickasha, OK

19d

About The Position

The Store Manager is responsible for managing all store operations to maximize sales results and bring Burlington’s values to life. This role leads and develops the store team, models excellent customer service and professionalism, and ensures a high-quality shopping experience. The Store Manager owns the successful execution of day-to-day merchandising, operations, and service management and is accountable for the overall success of the store and its associates.

The position includes oversight of Assistant Managers, Supervisors, and Store Associates; management of a multi-million-dollar sales volume and expense budget; hiring, onboarding, training, coaching, scheduling, payroll budget management, and handling associate relations matters. The Store Manager partners with merchandising and operations leaders to coordinate sales and inventory activities, and communicates with district and regional management and other company partners. Travel may be required from time to time.

Requirements

• At least 5 years of retail management experience in a Big Box or Specialty environment.
• Ability to work a flexible schedule, including early mornings, nights, weekends, and holidays as required.
• Ability to lift and move boxes weighing up to 40 pounds.
• Experience using scheduling and reporting computer software.
• Travel may be required from time to time.

Responsibilities

• Directly manage and oversee Assistant Managers, Supervisors, and Store Associates to ensure company policies, standards, expectations, and initiatives are implemented.
• Ensure Assistant Managers and store team members fulfill their individual responsibilities.
• Coordinate merchandise placement, sales promotions, and pricing with the Assistant Store Manager, Merchandising.
• Review receiving, transfers, debits and damages, returns-to-vendor paperwork, and chargeback paperwork with the Assistant Store Manager, Operations to ensure inventory accuracy.
• Act as Manager on Duty, lead by example, and model Burlington standard operating procedures.
• Manage the store’s multi-million-dollar sales volume and expense budget, including associated reporting and record-keeping.
• Recruit, screen, and hire associates to meet store staffing needs.
• Facilitate onboarding and training for new associates, provide ongoing coaching, and implement structured learning and development activities.
• Handle personnel and associate relations issues.
• Manage the payroll budget, workforce, and scheduling.
• Facilitate effective communication and partnerships among the store team, district and regional management teams, and other company partners.
• Deliver excellent customer service and a world-class shopping experience.

Benefits

• Competitive wage
• Flexible hours
• Associate discount
• Medical, dental, and vision coverage
• Life and disability insurance
• For eligible full-time associates: up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan
• Training and development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed