Assistant Retail Manager Full Time

Sun Tan City•Hales Corners, WI

18d

About The Position

The Assistant Salon Director helps drive store performance, foster superior client service, and maintain operational excellence to meet or exceed productivity goals. This role manages and supervises Tanning Consultants, leads by example in salon operations, and holds the team accountable for delivering an exceptional client experience in a high-energy, positive environment. The position involves working five days per week, approximately 40 to 45 hours depending on hourly or salary status. Management coverage may require nights and Saturdays and Sundays. The role may require working independently and alone during shifts as business needs require. Reliable transportation to go to the bank as needed is required. College education and management or sales experience are preferred but not required. Compensation is listed as $17.00–$22.00 per hour. The posting explains that $22.00 per hour is an average, not guaranteed, and includes performance and store bonuses for management employees who meet performance and training criteria.

Requirements

Basic computer skills, including the ability to use Word, Excel, and Outlook.
Ability to manage effectively in a fast-paced environment and manage multiple situations simultaneously.
Knowledge of client service techniques and operational practices.
Problem-solving, organizational, and planning skills.
Strong leadership skills and the ability to coach and mentor, with knowledge of supervisory practices and procedures.
Team-building skills.
Ability to prioritize and delegate.
Ability to stand and walk for long periods.
Ability to bend at the waist to clean tanning equipment.
Ability to lift or assist in lifting items and heavy boxes.
Ability to bend down to pick up trash, towels, and other items from floors.
Ability to perform salon cleaning functions, including dusting, sweeping, mopping, and scrubbing.
Ability to work independently and alone during shifts as business needs require.
Reliable ability and transportation to go to the bank as needed.

Nice To Haves

College education preferred, but not required.
Management and/or sales experience preferred, but not required.

Responsibilities

Monitor and manage the salon’s daily operations in a fast-paced environment.
Lead by example in company operations, create a client-centric experience, and meet personal sales expectations.
Maintain a professional and impeccably clean salon environment.
Establish clear goals and objectives for team members.
Coach, train, and provide feedback to improve team members’ daily performance.
Generate sales reports, maintain inventory, and assist with other Salon Director functions.
Assist the Salon Director in controlling revenue and expenses.
Help maintain appropriate staffing levels to support productivity and customer service while controlling labor costs.
Work nights and Saturdays and Sundays as required to provide management coverage.
Go to the bank as needed using reliable transportation.