Assistant Retail Manager Full Time

STC Virginia - LLC•Blacksburg, VA
•$15 - $20

About The Position

The Assistant Salon Director helps maintain a high-energy, positive environment where client-centric service is consistently demonstrated. The role supports store performance, superior client service, and operational excellence to meet or exceed productivity goals. The Assistant Salon Director manages and supervises Tanning Consultants, leads by example in company operations, and holds the team accountable for delivering an exceptional client experience. The position involves monitoring daily salon operations, establishing goals for team members, coaching and training staff, managing sales reports and inventory, and assisting the Salon Director with revenue, expenses, staffing, and labor costs. The candidate should expect to work five days per week and approximately 40 to 45 hours, depending on hourly or salary status. Night and weekend availability is required as needed for management coverage.

Requirements

  • Basic computer skills, including the ability to use Word, Excel, and Outlook.
  • Ability to manage effectively in a fast-paced environment and handle multiple situations simultaneously.
  • Knowledge of client service techniques and operational practices.
  • Problem-solving, organizational, and planning skills.
  • Strong leadership skills, including the ability to coach and mentor and knowledge of supervisory practices and procedures.
  • Team-building skills.
  • Ability to prioritize and delegate.
  • Ability to stand and walk for long periods.
  • Ability to bend at the waist to clean tanning equipment and to bend down to pick up items from floors.
  • Ability to lift or assist in lifting items and heavy boxes.
  • Ability to perform salon cleaning, including dusting, sweeping, mopping, and scrubbing.
  • Ability to work independently and alone during shifts as business needs require.

Nice To Haves

  • College education.
  • Management and/or sales experience.

Responsibilities

  • Monitor and manage daily salon operations in a fast-paced environment.
  • Lead by example in company operations, creating a client-centric experience and meeting personal sales expectations.
  • Maintain a professional and impeccably clean salon environment.
  • Establish clear goals and objectives for team members.
  • Coach, train, and provide feedback to improve team members’ daily performance.
  • Generate sales reports, maintain inventory, and assist with other Salon Director functions.
  • Assist the Salon Director in controlling revenue and expenses.
  • Help maintain proper staffing levels to maximize productivity and customer service while controlling labor costs.
  • Work nights and Saturdays and Sundays as required to provide management coverage.
  • Have reliable transportation and the ability to go to the bank as needed.

Benefits

  • Medical, dental, and vision insurance options.
  • Paid time off.
  • Flexible scheduling.
  • 401(k) with company match.
  • Employee discounts on products and services.
  • Professional development and training.
  • Casual dress code and free company apparel.
  • Free tanning, spray tanning, and wellness spa services.
  • Exclusive discounts at outside retailers.
  • Performance and store bonus opportunities.
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