Retail Manager Jobs

About The Position

Requirements

• Experience managing in a customer service, retail, or hospitality role.
• At least 3 years of experience as a Store Manager in a customer-facing sales or hospitality setting.
• Demonstrated leadership ability.
• Ability and enthusiasm to build, develop, and coach a high-performing retail team.
• Strong influence, interpersonal, communication, and relationship-building skills.
• Strong analytical and problem-solving skills, with a record of delivering positive business results.
• Strong time-management and organizational skills.
• Adaptability and willingness to work flexible hours, including evenings and weekends.
• Ability to stand for extended periods, up to 8 hours per shift; lift up to 30 pounds; and bend, reach, and move lightly as needed.

Nice To Haves

• A degree in art, design, marketing, or a relevant field.
• Interest in design and enthusiasm for working in a creative environment.
• Ability and eagerness to learn new tools, technology, products, and processes quickly.

Responsibilities

• Set the standard for exceptional customer service and represent the Framebridge brand in the retail store.
• Recruit, interview, hire, onboard, and train retail team members.
• Develop, execute, and continuously improve store operations to meet customer experience and financial goals.
• Work closely with the manufacturing facility to ensure seamless omnichannel operations.
• Build relationships with customers and coach team members using strong listening, oral, and communication skills.
• Provide customers with product knowledge and design advice, and train team members to do the same.
• Coordinate in-store events with the Framebridge marketing team.
• Answer questions and troubleshoot issues using sound judgment.
• Suggest innovations and improvements to the retail experience.
• Help Framebridge deliver on its 100% happiness guarantee.
• Work a flexible schedule, including evenings and weekends, to meet business needs.

Benefits

• Full medical, dental, and vision benefits.
• 401(k) and employer-funded pension plan.
• Parental leave and return program.
• Flexible Time Off and paid holidays.
• Framebridge employee Free Frame codes and discounts.
• Short-term disability and Life/AD&D insurance.
• Employee Assistance Program (EAP).
• Ongoing learning and development opportunities.
• Commuter benefits.
• Pet insurance.
• Potential performance bonuses.