Retail Assistant Store Manager

Office Depot • Mobile, AL

2h • $15 - $24

About The Position

The Retail Assistant Store Manager at Office Depot helps drive store sales and service growth, create a vibrant sales culture, maintain visual and merchandising standards, support freight and logistics activities, and prioritize client satisfaction. The role helps lead a customer-centric store environment, engage with the local community, and foster a positive culture aligned with Office Depot’s 5C values: Caring, Committed, Creative, Collaborative, and Courageous. The Assistant Manager is a Key Carrier and leader on duty. The role requires a flexible schedule aligned with business needs, including evenings, weekends, and occasional holidays. Full-time Assistant Managers must also perform External Key Carrier responsibilities, including opening and closing duties.

The position is essential to store success through sales leadership, exceptional service, operational excellence, and development of a high-performing team. Essential functions may require consent to periodic comprehensive background checks conducted by a third party.

The Assistant Store Manager partners with the management team to improve customer experiences, supports selling techniques and sales training, and helps train and develop associates. The role processes merchandise, supports operational improvements, coaches associates, and contributes to sales and profitability initiatives. It provides direction and training to store associates, including Print Services associates, and exercises independent judgment when advising the General Manager on associate performance, certifications, and competencies.

When serving as an External Key Carrier, the Assistant Store Manager maintains building and associate safety and security when other managers are absent; performs opening and closing duties, including alarm activation and deactivation, cash handling, and daily store balancing; and supports loss-prevention compliance.

Requirements

• High school diploma or equivalent.
• Basic computer skills and ability to use job-related technology and systems.
• Advanced selling skills and strong customer focus.
• Leadership ability to lead, coach, motivate, and manage conflict.
• Strong problem-solving and time-management skills, with the ability to plan, prioritize, and execute.
• Excellent verbal and written communication skills and the ability to collaborate and work as part of a team.
• Business acumen, accountability, drive for results, and sound decision-making.
• Positive, engaging, action-oriented, adaptable, and passionate about the company’s brand, products, services, and solutions.
• Ability to work a flexible schedule that includes evenings, weekends, and occasional holidays.

Nice To Haves

• Bachelor’s degree in Business, Marketing, Retail, or a related field.
• 1–3 years of related experience; retail, sales, customer-facing, and/or supervisory experience is preferred.

Responsibilities

• Partner with the management team to drive memorable customer experiences and client satisfaction.
• Ensure the execution of Office Depot selling techniques and sales training across the store.
• Help train and develop associates and foster a sales-focused environment.
• Model exceptional customer service and product expertise.
• Process merchandise accurately and efficiently in accordance with procedures, deadlines, and visual merchandising standards.
• Identify process-improvement opportunities and implement plans to reduce waste and inefficiencies.
• Assist the General Manager with guidance and coaching to improve associate performance.
• Contribute to sales and profitability through conversion, Average Order Value (AOV), and customer-satisfaction improvement initiatives.
• Provide guidance, direction, and ongoing training to store associates, including Print Services associates.
• Facilitate training sessions on the business model and the holistic service offering for clients and customers.
• Observe, coach, and provide feedback to improve associate proficiency and build trust and brand loyalty.
• Use independent judgment when advising the General Manager on associate performance, certifications, and competencies.
• Maintain building and associate safety and security when other managers are absent.
• Perform opening and closing responsibilities, including activating and deactivating the store alarm system, cash handling, and daily store balancing.
• Ensure regular loss-prevention compliance and fulfill responsibilities associated with the External Key Carrier designation.
• Perform other responsibilities as necessary.

Benefits

• 401(k)
• Competitive salaries.
• Opportunities to move and grow within the organization.
• Potential eligibility to participate in an incentive program, subject to the Incentive Plan terms and conditions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED