Retail General Manager

Story Cannabis • Hilliard, OH

3d

About The Position

Story Cannabis is a vertically integrated cannabis company founded in 2021 and headquartered in Phoenix, with operations in Arizona, Maryland, Ohio, and Louisiana. The Retail General Manager oversees day-to-day operations of a busy retail store, including financials, physical inventory and cannabis storage, team leadership, and store cleanliness and organization.

The role is responsible for safe, professional, compliant customer service and distribution, maintaining accurate cannabis inventory and adequate stock, developing employees, handling transactions, and monitoring sales goals and key performance indicators. The position also involves receiving and processing merchandise and supplies, including items requiring special handling or refrigeration.

Story describes its culture as grounded in leadership, data, gratitude, unity, and growth, and states that it is committed to an inclusive, equal-opportunity workplace. Benefits listed apply to full-time positions only.

Requirements

• High school diploma or GED required.
• At least 3 years of retail management experience within the cannabis industry.
• Verifiable product knowledge of flower, concentrates, edibles, topicals, dosing instructions, extraction methods, and consumption methods.
• Strong point-of-sale and industry compliance tool skills, specifically Dutchie and Metrc.
• Must be over 21 years of age.
• Must consent to a background check.
• Must have a valid state-issued ID or U.S. passport.
• Must have reliable transportation.
• Must have no scheduling restrictions.
• Must be able to occasionally lift 50 or more pounds.
• Must be able to sit or stand for long periods of time.

Nice To Haves

• Associate degree preferred.

Responsibilities

• Maintain a professional and safe distribution process for customers in compliance with state and local guidelines.
• Account for stored cannabis and ensure adequate inventory for daily store operations.
• Motivate team members, resolve problems promptly and effectively, and take steps toward accomplishing goals.
• Handle cash and debit transactions accurately while maintaining a balanced cash drawer.
• Regularly review store sales goals and KPIs to improve operations and financial performance.
• Unpack, sort, count, and label merchandise, including items requiring special handling or refrigeration.
• Train and develop budtenders, shift leads, and assistant general managers.
• Receive store and inventory supplies.
• Provide exceptional customer service and go the extra mile for customers.
• Perform other duties as required to meet department and company goals and objectives.

Benefits

• Paid time off, including 8 paid holidays per year
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement savings plan
• Company-paid short-term and long-term disability
• Company-paid life insurance
• Employee Assistance Program (EAP)
• Employee referral program
• Commuter benefits
• Product discounts
• Additional compensation incentives, including tips and bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED