Retail General Manager

Visionworks • Richmond Heights, MO

6d

About The Position

A Visionworks General Manager leads the store team and the business, using business and profitability knowledge to drive success. The GM manages a service-driven team and helps ensure a simple, human, and bold patient and customer journey from the doctor appointment through eyewear pickup. The role balances store profitability with a positive patient and customer experience.

Requirements

• High school diploma or GED.
• Three or more years of related experience.
• Current State Opticians License for licensed General Managers.

Nice To Haves

• Bachelor’s degree preferred.
• Optical management experience preferred.

Responsibilities

• Maximize store profitability while meeting or exceeding financial and performance goals without compromising the patient or customer experience.
• Engage regularly with the Doctor to discuss business needs, associates, and the patient and customer experience.
• Prepare and plan daily business by managing incoming traffic, doctor appointments, and scheduled eyewear services.
• Hire, train, coach, develop, and support store associates so they perform their roles effectively and deliver a strong patient and customer experience.
• Remove obstacles and resolve issues in the patient and customer experience when needed.
• Lead, execute, and improve operational activities to meet the store’s financial and customer experience goals.

Benefits

• Vision coverage
• Paid parental leave
• Bereavement leave
• 401(k) savings plan
• Paid time off
• Milestone anniversary awards
• Medical and dental coverage for full-time employees
• Exclusive employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED