Retail General Manager

Visionworks•Clarksville, IN
•$58,656 - $72,840

About The Position

A Visionworks General Manager leads both the team and the business. This business-savvy self-starter is responsible for profitability and the factors that drive store success, while managing a service-driven team to create a simple, human, and bold patient and customer journey from the doctor appointment through eyewear pickup. The role focuses on meeting financial and performance goals without compromising the patient and customer experience.

Requirements

  • High school diploma or GED.
  • Three or more years of related experience.
  • Licensed General Managers must hold a current State Opticians License.

Nice To Haves

  • Bachelor’s degree preferred.
  • Optical management experience preferred.

Responsibilities

  • Maximize store profitability while maintaining the patient and customer experience, setting and exceeding organizational financial and performance goals.
  • Engage regularly with the Doctor to discuss business needs, associates, and the patient and customer experience.
  • Prepare and plan daily business by managing incoming traffic, doctor appointments, and scheduled eyewear services.
  • Hire, train, coach, develop, and support store associates so they perform their roles effectively and deliver a strong patient and customer experience.
  • Remove obstacles and resolve issues in the patient and customer experience when needed.
  • Lead, execute, and improve broad operational activities to meet the store's financial and customer experience goals.

Benefits

  • Vision coverage
  • Paid parental leave
  • Bereavement leave
  • 401(k) savings plan
  • Paid time off
  • Milestone anniversary awards
  • Medical insurance for full-time employees
  • Dental insurance for full-time employees
  • Exclusive employee discounts
  • Eligible bonuses, equity, and commissions may be included in the compensation package.
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