Retail Sales Manager - Bilingual Spanish

My Wireless•Garland, TX

1d•Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is seeking an experienced Retail Sales Manager to lead a retail location. The manager trains, leads, coaches, and develops team members to deliver an excellent customer experience, build a loyal client base, and exceed sales targets. The role supervises daily store operations, including hiring, scheduling, staffing, and team development, while maintaining strong sales results and quality operations. The position also involves building business accounts and community relationships, maintaining store inventory and merchandising, and ensuring the store is clean and safe and that operational policies and legal requirements are followed. The posting describes My Wireless as a growing retailer with more than 240 locations throughout the United States and Puerto Rico, and highlights ongoing training and career growth opportunities.

Requirements

At least 1 year of management experience in a similar field.
At least 1 year of retail or customer-facing sales experience.
Ability to work flexible hours, including evenings, weekends, and holidays.
Demonstrated ability to meet performance and operational standards.
Ability to motivate, lead, and coach employees to achieve results.
Strong organizational skills and attention to detail.
Highly effective communication and interpersonal skills.
At least 18 years of age and legally able to be employed in the United States.
High school diploma or equivalent.

Nice To Haves

Management experience in the wireless industry is preferred.
Bilingual ability is preferred, though it may not be required depending on location.
Bachelor’s degree.
Retail or customer-facing sales experience in the telecommunications industry.
Experience prospecting through outbound calls.

Responsibilities

Coach and develop team members to achieve location goals and company-established key performance indicators.
Train and lead a team to deliver an extraordinary customer experience and exceed sales targets.
Supervise daily location operations, including hiring, scheduling, developing, and coaching employees.
Maintain location staffing through employee retention, recruiting, and team member training and development.
Build a steady client base through ethical, customer-centric business practices.
Establish business accounts by partnering with the AT&T Signature team and holding community events outside the store.
Maintain a clean and safe store environment through inventory counts, device security, and merchandising according to company standards and policies.
Maintain store operations by initiating, coordinating, and enforcing operational policies and procedures.
Ensure the location complies with legal requirements.
Keep current with professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks.