Retail Sales Spanish Bilingual

Verizon•El Paso, TX
•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will help customers find technology products and services that meet their needs while contributing to retail sales and expanding the Verizon network. You will build customer connections, ask questions to understand their needs, recommend complete solutions, and close sales using clear communication. The role also includes ongoing training and development in store operations, merchandising, and inventory. You may contact interested Verizon customers by phone or text and represent Verizon at sponsored events outside the store to build customer relationships. This is an onsite, worksite-based position with 40 scheduled hours per week. The role requires fluency in English and Spanish and willingness to work evenings, weekends, and holidays. The schedule is provided four weeks in advance. Additional shifts may be available, particularly during summer, November through December, and peak vacation periods. The position offers base pay of $16.00 to $21.00 per hour, plus individual sales commissions. The posting states that employees meeting sales goals may earn up to $18,000 annually in commissions, with additional commission opportunities for employees who exceed goals. Compensation varies by geography, hours worked, and performance.

Requirements

  • High school diploma or GED.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Fluency in English and Spanish.
  • Willingness to work evenings, weekends, and holidays.
  • Willingness to pick up additional shifts when available.

Nice To Haves

  • Experience in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales through knowledge of technology and customer service.
  • Learn and uncover customers’ needs by building connections and asking questions.
  • Recommend products and solutions that address customer needs.
  • Close sales using clear communication and intuitive technology solutions.
  • Participate in ongoing training and develop skills in merchandising and inventory operations.
  • Make outbound calls and send text messages to interested Verizon customers about products and services.
  • Engage with the community at off-site Verizon-sponsored events to develop customer relationships.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible contributions.
  • Qualified student loan repayments through the 401(k) plan, or a combination of loan repayments and matching contributions.
  • Sales recognition programs and incentives, which have included travel and gifts.
  • Five weeks of paid time off, including vacation, holidays, and personal days, as described in the role posting.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Discounts of up to 50% on Verizon products and services.
  • Additional employee discounts on attractions, automotive, travel, and other offerings.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance.
  • AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • Up to eight company-paid holidays per year.
  • Up to six personal days per year.
  • Adoption assistance.
  • Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
  • Newly hired employees receive up to 15 vacation days per year, increasing with service.
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