Retail Sales Associate Spanish Bilingual

Verizon•Midlothian, TX
•$16 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to generate sales, provide exceptional customer service, and help customers find technology products and services that meet their needs. You will build customer connections, ask questions to understand needs, recommend complete solutions, and close sales using clear communication. The role also involves ongoing training and developing skills in merchandising and inventory operations. You may contact interested Verizon customers by phone or text and represent Verizon at sponsored community events outside the store. The position is based onsite at a defined work location and is scheduled for 40 hours per week. Evening, weekend, and holiday availability is required, with schedules provided four weeks in advance. Associates may also pick up additional shifts during busier seasons and peak vacation periods. This is a commission-based position. Base pay is $16.00 to $21.00 per hour, with the opportunity to earn individual commissions; compensation varies by geography, hours worked, and performance. Eligible bilingual employees may receive an additional $3,000 annually after passing a language assessment.

Requirements

  • High school diploma or GED.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Fluency in English and Spanish.
  • Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
  • Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales through technology knowledge and customer service.
  • Connect with customers, ask questions, and uncover their needs.
  • Recommend products and solutions that provide customers with a complete sales solution.
  • Close sales by communicating effectively and offering intuitive technology solutions.
  • Participate in ongoing training and develop skills in merchandising and inventory operations.
  • Place outbound calls and send text messages to interested Verizon customers.
  • Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
  • Tuition assistance of up to $8,000 per year.
  • Discounts of up to 50% on Verizon products and services.
  • Additional employee discounts on attractions, automotive, travel, and more.
  • Eligible bilingual speakers may receive an additional $3,000 annually after passing a language assessment.
  • Sales recognition programs and incentives, which have previously included travel, gifts, and other awards.
  • Short- and long-term disability coverage, basic and supplemental life insurance, and AD&D insurance.
  • Identity theft protection, pet insurance, and group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year.
  • Adoption assistance.
  • Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
  • New hires receive up to 15 vacation days per year, with vacation time increasing with additional service.
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