Retail Sales Associate Spanish Bilingual

Verizon•Orlando, FL
•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and help customers find technology solutions that meet their needs. You will build customer connections, ask questions to uncover needs, recommend products and services, and close sales using clear communication. The role also involves learning operational functions such as merchandising and inventory through ongoing training. You may grow your customer base through outbound calls and text messages to interested Verizon customers and by participating in Verizon-sponsored community events outside the store. This is an onsite, worksite-based position with 40 scheduled hours per week. The role requires English and Spanish fluency and willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance. Employees may also have the opportunity to pick up additional shifts during peak periods. The stated base pay is $16.00 to $21.00 per hour, with the potential to earn individual sales commissions. Eligible bilingual speakers in eligible locations may receive an additional $3,000 annually after passing a language assessment. Compensation varies by geography, hours worked, and performance. The position includes benefits and career development offerings, including training and tuition assistance.

Requirements

  • High school diploma or GED.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Fluency in English and Spanish.
  • Willingness to work evenings, weekends, and holidays.
  • Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales through technology knowledge and customer service.
  • Build connections and ask questions to uncover customer needs.
  • Recommend products and solutions that meet customers’ needs.
  • Close sales using communication skills and intuitive technology solutions.
  • Develop skills through ongoing training in operational functions, merchandising, and inventory.
  • Potentially grow a customer base through outbound calls and text messages to interested Verizon customers.
  • Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs and incentives, which have previously included travel, gifts, and other rewards.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Discounts of up to 50% on Verizon products and services.
  • Additional employee discounts on attractions, automotive, travel, and more.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year.
  • Adoption assistance.
  • Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
  • Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
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