Retail Sales Associate - Spanish Bilingual

Verizon•Santa Rosa, CA
•$20•Onsite

About The Position

Verizon is hiring a full-time, Spanish-bilingual Retail Sales Associate to work onsite at a defined retail location. The role focuses on retail sales, customer service, and helping customers find technology products and services that meet their needs. Associates build customer relationships, recommend complete solutions, close sales, and continue developing their skills through training in sales, merchandising, and inventory operations. The position may also involve contacting interested Verizon customers and participating in Verizon-sponsored community events outside the store. The position has 40 scheduled weekly hours. Employees must be willing to work evenings, weekends, and holidays, and may have opportunities to pick up additional shifts during busy periods. The listed starting base pay for the job requisition location is $19.71 per hour. The posting also describes a general base-pay range of $16.00 to $21.00 per hour, with commission potential based on individual sales performance.

Requirements

  • High school diploma or GED.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Bilingual fluency in English and Spanish.
  • Willingness to work evenings, weekends, and holidays.
  • Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales using technology knowledge and customer service.
  • Discover customer needs by building connections and asking appropriate questions.
  • Recommend products and solutions that provide customers with a complete sales solution.
  • Close sales by communicating effectively and offering simple, intuitive technology solutions.
  • Develop skills through ongoing training in operational functions, merchandising, and inventory.
  • Make outbound calls and send text messages to current Verizon customers interested in products and services.
  • Participate in Verizon-sponsored off-site events to engage with the community and grow a customer base.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Paid parental leave, including eight weeks for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
  • Tuition assistance up to $8,000 per year.
  • Discounts up to 50% on Verizon products and services.
  • Employee discounts on attractions, automotive, travel, and more.
  • Sales recognition programs with potential travel, gifts, and other incentives.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance.
  • AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • Up to eight company-paid holidays per year.
  • Up to six personal days per year.
  • Adoption assistance.
  • Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
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