Bilingual Spanish - Retail Sales Associate

My Wireless•El Cajon, CA

About The Position

My Wireless, an AT&T Authorized National Retailer, is hiring a driven, dynamic, and coachable Retail Sales Associate to join its retail team. The associate helps customers find technology solutions by explaining available AT&T products and services and guiding them through the buying process. The role offers ongoing paid training, opportunities for career growth, and commission and bonus incentives tied to sales performance. Associates work with customers and colleagues in an energetic retail environment. They are expected to meet personal performance goals and AT&T standards, provide outstanding customer service, develop their sales skills, help maintain a clean and engaging store, collaborate toward individual and team goals, and participate in marketing activities. The position may also involve other related duties as needed to meet the organization’s ongoing needs.

Requirements

  • Experience in retail or a customer-facing sales environment.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Effective communication and interpersonal skills.
  • At least 18 years of age and legally able to work in the United States.
  • High school diploma or equivalent.

Nice To Haves

  • Bilingual ability; preferred, though it may not be required depending on location.
  • Experience prospecting through outbound calls.

Responsibilities

  • Meet and exceed personal performance goals and AT&T standards of performance.
  • Help customers make buying decisions by delivering outstanding customer service.
  • Educate customers about available AT&T products and services and guide them through the buying process.
  • Train and develop sales skills to pursue future opportunities, including management roles.
  • Maintain a fun, clean, and engaging work environment for customers and team members.
  • Work as a team member to exceed individual and team goals.
  • Participate in marketing activities designed to maximize daily selling opportunities.

Benefits

  • Strong base pay with a commission and bonus schedule.
  • Ongoing paid training.
  • Career paths and growth potential.
  • Uncapped commission program when meeting or exceeding sales goals.
  • Medical, dental, and vision coverage.
  • Life insurance.
  • 401(k) retirement program.
  • Paid vacation time.
  • Total Pet Plan and pet insurance.
  • Employee Assistance Program.
  • Discounts on devices and AT&T service plans.
  • Welcome kit including AT&T work shirts and personal protective equipment.
  • Sales contests and incentives for hitting key AT&T initiatives.
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