Retail Sales Associate Spanish Bilingual

Verizon•Salinas, CA
•$16 - $21•Onsite

About The Position

Verizon is hiring a full-time, Spanish-bilingual Retail Sales Associate to work onsite at a defined retail location. The role focuses on generating sales and delivering customer service by understanding customer needs, recommending technology products and solutions, and completing sales. Associates also receive ongoing training and develop skills in merchandising and inventory operations. The position may involve contacting interested Verizon customers by phone or text and participating in Verizon-sponsored off-site community events. The position offers a starting base pay rate of $19.71 per hour for the location listed on the job requisition. The broader stated base-pay range is $16.00 to $21.00 per hour, with the potential to earn commissions. Eligible bilingual employees may receive an additional $3,000 annually after passing a language assessment. Compensation varies by geography, hours worked, and performance. Employees work 40 scheduled hours per week and must be willing to work evenings, weekends, and holidays. Schedules are provided four weeks in advance. Associates may also be open to additional shifts, typically during summer, November through December, or peak vacation periods.

Requirements

  • High school diploma or GED.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Fluency in English and Spanish.
  • Willingness to work evenings, weekends, and holidays.
  • Openness to picking up additional shifts during busy periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
  • Identify customer needs by building connections and asking appropriate questions.
  • Recommend products and solutions that meet customers’ needs.
  • Complete sales by communicating effectively and offering simple, intuitive technology solutions.
  • Participate in ongoing training and develop operational skills in merchandising and inventory.
  • Contact interested current Verizon customers by outbound phone calls and text messages.
  • Engage with the community at off-site Verizon-sponsored events to build a customer base.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
  • Tuition assistance of up to $8,000 per year.
  • Discounts of up to 50% on Verizon products and services.
  • Additional employee discounts on attractions, automotive, travel, and other offerings.
  • Eligible bilingual employees may receive an additional $3,000 annually after passing a language assessment.
  • Sales recognition programs with potential travel, gifts, and other incentives.
  • Short- and long-term disability insurance, basic and supplemental life insurance, and AD&D insurance.
  • Identity theft protection, pet insurance, and group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year.
  • Adoption assistance.
  • Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
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