Bilingual Spanish - Retail Sales Manager

MY WIRELESS•Rialto, CA
•$44,325 - $69,325•Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is seeking an experienced Retail Sales Manager to lead a retail location. The manager coaches and develops team members to deliver excellent customer service, build a loyal client base, and exceed sales targets. The role oversees daily store operations, including hiring, scheduling, training, and employee development, while maintaining strong sales results and quality operations. The manager builds business accounts in partnership with AT&T Signature teams, including through community events outside the store. They help maintain a clean and safe location, protect and merchandise inventory, and ensure operational policies and legal requirements are followed. The role also involves staying current through educational workshops, professional publications, and networking. This is a full-time position in Rialto, California, with a stated salary range of $44,324.80–$69,324.80 per year, plus commission. The job requires flexible availability, including evenings, weekends, and holidays, and includes standing and walking for prolonged periods, occasional lifting of up to 10 pounds, and other physical tasks described below.

Requirements

  • At least 1 year of management experience in a similar field.
  • At least 1 year of retail or customer-facing sales experience.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Demonstrated ability to meet performance and operational standards.
  • Ability to motivate, lead, and coach a team to achieve results.
  • Strong organizational skills and attention to detail.
  • Highly effective communication and interpersonal skills.
  • At least 18 years of age and legally able to work in the United States.
  • High school diploma or equivalent.
  • Ability to meet the position’s physical demands, with or without reasonable accommodation.

Nice To Haves

  • Bilingual ability; preferred, though it may not be required depending on location.
  • Bachelor’s degree.
  • Management experience in the wireless industry.
  • Retail or customer-facing sales experience in the telecommunications industry.
  • Experience prospecting through outbound calls.

Responsibilities

  • Coach and develop team members to achieve company-established key performance indicators and location goals.
  • Train and lead a team to deliver an excellent customer experience and exceed sales targets.
  • Supervise daily location operations, including hiring, scheduling, training, and employee development.
  • Maintain staffing through employee retention, recruiting, and team member training and development.
  • Build a steady client base through ethical, customer-centric business practices.
  • Establish business accounts by partnering with the AT&T Signature team and holding community events outside the store.
  • Maintain a clean and safe store environment through inventory counts, securing devices, and merchandising according to company standards and policies.
  • Maintain operations by initiating, coordinating, and enforcing operational policies and procedures.
  • Comply with legal requirements to uphold the location’s stability and reputation.
  • Keep current with professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks.

Benefits

  • Strong base pay plus commission and bonus schedule.
  • Ongoing paid training.
  • Career paths and growth potential.
  • Uncapped commission program when meeting or exceeding sales goals.
  • Medical, dental, and vision coverage.
  • Life insurance.
  • 401(k) retirement program.
  • Paid vacation time.
  • Total Pet Plan and pet insurance.
  • Employee Assistance Program.
  • Discounts on devices and AT&T service plans.
  • Welcome kit including AT&T work shirts and personal protective equipment.
  • Sales contests and incentives for hitting key AT&T initiatives.
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