Retail Sales Manager - Bilingual Spanish

MY WIRELESS•Garland, TX

2d•$30,930 - $55,930•Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is seeking an experienced Retail Sales Manager to lead a retail location and develop a team of Retail Sales Associates. The manager coaches and trains team members to provide an excellent customer experience, build customer loyalty, and exceed sales targets. The role oversees the store’s daily operations, including hiring, scheduling, team development, customer service, sales performance, and maintaining a safe and well-presented location. The position is based in Garland, Texas, and the listed compensation is $30,929.60–$55,929.60 per year, base pay plus commission.

Requirements

At least 1 year of management experience in a similar field.
At least 1 year of retail or customer-facing sales experience.
Ability to work flexible hours, including evenings, weekends, and holidays.
Demonstrated ability to meet performance and operational standards.
Ability to motivate, lead, and coach a team to achieve results.
Strong organizational skills and attention to detail.
Effective communication and interpersonal skills.
At least 18 years of age and legally eligible to work in the United States.
High school diploma or equivalent.
Ability to meet the physical demands of the role, with or without reasonable accommodation, including prolonged standing and walking, occasional lifting and moving of objects up to 10 pounds, reaching, ladder use, stooping, kneeling, crouching, and handling display materials and merchandise. The role also requires dexterity, working with small mobile-phone parts, and looking at a computer screen for prolonged periods.

Nice To Haves

Bilingual ability; the posting notes this may not be required depending on location.
Bachelor’s degree.
Retail or customer-facing sales experience in the telecommunications industry.
Experience prospecting through outbound calls.
Management experience in the wireless industry.

Responsibilities

Coach and develop team members to achieve company-established Key Performance Indicators and location goals.
Hire, schedule, train, and develop staff, and maintain staffing through recruitment and employee retention.
Build a steady client base through ethical, customer-centric business practices.
Establish business accounts by partnering with the AT&T Signature team and holding community events outside the store.
Maintain a clean and safe store environment, conduct inventory counts, secure devices, and merchandise according to company standards and policies.
Initiate, coordinate, and enforce operational policies and procedures.
Comply with legal requirements to uphold the location’s stability and reputation.
Keep professional and technical knowledge current by attending educational workshops, reviewing professional publications, and establishing professional networks.