Bilingual Spanish - Retail Sales Manager

MY WIRELESS•Houston, TX

6d•$35,900 - $55,900•Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is seeking an experienced Retail Sales Manager to lead a retail location. The manager coaches and develops team members to deliver excellent customer service, build customer loyalty, and meet or exceed sales targets. The role oversees daily store operations, including hiring, scheduling, staffing, training, and team development, while maintaining strong sales results and a quality customer experience. The position also involves building a client base through ethical, customer-focused practices; establishing business accounts with the AT&T Signature team and participating in community events outside the store; and maintaining store safety, cleanliness, inventory, merchandising, and compliance with company policies and legal requirements. Managers are expected to keep their professional and technical knowledge current through workshops, publications, and professional networks. The position is based at the Elmsworth Store in Houston, Texas. The listed pay range is $35,900–$55,900 per year, base plus commission. The role requires flexible availability, including evenings, weekends, and holidays, and includes physical activity such as prolonged standing and walking, occasional lifting of objects up to 10 pounds, and handling merchandise and display materials.

Requirements

At least 1 year of management experience in a similar field.
At least 1 year of retail or customer-facing sales experience.
Ability to work flexible hours, including evenings, weekends, and holidays.
Demonstrated ability to meet performance and operational standards.
Ability to motivate, lead, and coach team members toward results.
Strong organizational skills and attention to detail.
Effective communication and interpersonal skills.
At least 18 years of age and legally able to work in the United States.
High school diploma or equivalent.
Ability to meet the stated physical demands, with or without reasonable accommodation.

Nice To Haves

Bilingual ability; preferred, though it may not be required depending on location.
Bachelor’s degree.
Retail or customer-facing sales experience in the telecommunications industry.
Experience prospecting through outbound calls.
Management experience in the wireless industry is preferred.

Responsibilities

Coach and develop team members to achieve company-established key performance indicators and location goals.
Train and lead a team to deliver an extraordinary customer experience and exceed sales targets.
Supervise daily location operations, including hiring, scheduling, employee retention, recruiting, training, and team development.
Build a steady client base through ethical, customer-centric business practices.
Establish business accounts by partnering with the AT&T Signature team and holding community events outside the store.
Maintain a clean and safe store environment through inventory counts, device security, and merchandising in accordance with company standards and policies.
Initiate, coordinate, and enforce operational policies and procedures.
Comply with legal requirements to uphold the stability and reputation of the location.
Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks.