Retail Associate Jobs

About The Position

Requirements

• Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to create customer connections, support sales goals, and participate in sales-boosting events.
• Ability to create a friendly, welcoming environment and foster meaningful conversations.
• Ability to learn about store products and provide guidance based on customers’ needs and product features and choices.
• Ability to acquire new customers by opening credit accounts and sharing loyalty benefits.
• Ability to use point-of-sale technology and digital tools, including processing register transactions.
• Ability to collaborate with colleagues at all levels and across departments.
• Ability to meet daily sales goal challenges.
• Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift up to 50 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

• Support merchandise movement and placement strategies and maintain shoppable displays.
• Update mannequins and reset floor layouts according to company directives.
• Keep the sales floor and fitting rooms clean, organized, recovered, and ready for customers.
• Replenish merchandise and support merchandise moves and department restocking.
• Ensure pricing and promotional signage is accurate and up to date.
• Greet customers, listen to their needs, and provide product guidance and assistance.
• Share loyalty program benefits and acquire new customers by opening credit accounts.
• Use point-of-sale technology and digital tools to process transactions and support the shopping experience.
• Work with colleagues across departments to support sales goals and elevate the customer experience.
• Help reorganize departments and prepare the space for the next business day.
• Maintain dependable attendance and punctuality and contribute to a welcoming environment.

Benefits

• Competitive pay and benefits
• Health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice