Retail Sales Associate

EZCORP • Dallas, TX

3d • Onsite

About The Position

EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member (Pawnbroker) for its EZPawn store at 152 S. Buckner, Dallas, Texas 75217. The position offers an hourly pay range of $14.00 to $15.00 based on experience, with bonus potential and opportunities to advance through a structured career path. New hires begin as trainees in a five-week paid training program; completing it earns a $0.50 hourly raise and promotion to Pawnbroker. Employees can also pursue Pawnbroker Certification for an additional $1 per hour, advance to Lead Pawnbroker (Shift Leader), and apply for Assistant Manager, which includes a six-month training program.

The role involves daily customer interaction, assisting with sales and negotiating mutually satisfying agreements regarding pawn items such as jewelry, electronics, and musical instruments. Team members are expected to provide a friendly, courteous, and respectful customer experience. The posting describes the environment as fun and fast-paced and says the working hours are better than traditional retail.

Requirements

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Self-motivated, positive, outgoing, and possessing a strong work ethic.
• Ability to work independently and as part of a team.
• Ability to multitask.
• Must be able to pass a criminal background check and drug test after a conditional offer.

Nice To Haves

• Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual ability.

Responsibilities

• Greet customers and provide excellent customer service in person and by phone.
• Assist customers with sales and negotiate agreements regarding pawn items.
• Process sales, loans, and extensions.
• Perform store opening and closing duties.
• Adhere to company policies, procedures, and regulations.

Benefits

• Free employee-only health insurance when selecting the BlueCross BlueShield EPO Plan.
• Competitive wages.
• Monthly uncapped bonus potential based on store and individual performance.
• 401(k) with company match.
• Paid time off.
• Holiday pay.
• Store discount.
• Five-week paid training program.
• Career development and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED