VCS - Retail Sales Associate

Veterans Health Administration•Charlotte, NC

About The Position

Veterans Canteen Service (VCS) is seeking a Retail Sales Associate to support its retail operations serving Veterans enrolled in the Department of Veterans Affairs Healthcare system. The role helps customers find products, provides product information, processes purchases, restocks and labels merchandise, and maintains an orderly store environment. VCS has served Veterans since 1946. Employment is subject to a one-year trial period. During this period, the agency evaluates the employee’s fitness and whether continued employment advances the public interest. Continued employment after the trial period requires written certification. Other employment conditions include Selective Service registration for males born after December 31, 1959, and a background/security investigation. A current, valid REAL ID is required.

Requirements

  • A current, valid REAL ID is required.
  • Excellent customer service skills.
  • Basic math skills for handling transactions.
  • Must be able to stand constantly, walk constantly, and bend frequently.
  • Must be able to lift or move objects weighing up to 40 pounds unassisted.
  • Males born after December 31, 1959, must register with Selective Service.
  • Subject to a background/security investigation.

Nice To Haves

  • One year of service-industry experience is preferred but not required.
  • Familiarity with retail software and point-of-sale systems is a plus.

Responsibilities

  • Assist customers in locating products and provide detailed information to improve their shopping experience.
  • Process sales transactions accurately using a cash register.
  • Restock merchandise and ensure products are properly labeled for display.
  • Maintain a clean and organized store environment.
  • Perform other duties as assigned.

Benefits

  • Federal employees receive access to a comprehensive benefits package; specific benefits depend on position type and should be confirmed with the hiring agency.
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