Retail Sales – Part Time

Lowe's Home Centers • Newington, CT

3d

About The Position

The Customer Service Associate welcomes customers to Lowe’s and helps them find products and services for home improvement projects. The role focuses on listening to customers, answering questions, helping them select and handle merchandise, and ensuring their needs are met. Associates work in a department assigned according to hiring needs and skillsets, such as Appliances, Cabinets, Flooring, Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Duties may include preparing merchandise to customer specifications and occasionally loading merchandise. Responsibilities can vary by department. The role does not require regular travel, although occasional travel to meetings, training, or neighboring stores may be needed. Work may take place indoors or outdoors and involve variable weather, noise, and moving equipment.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
• Ability to minimally lift 25 pounds unassisted or over 25 pounds with or without an accommodation.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• A trade-related certification relevant to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate, select, and handle merchandise.
• Down stock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other store areas to support customer service.
• Prepare merchandise according to customer needs, such as tinting or mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Occasionally load merchandise.
• Complete other duties as assigned.

Benefits

• Health insurance options
• Dental insurance
• Vision insurance
• Life and disability insurance
• Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
• Tuition assistance and trade skills scholarships
• 401(k) retirement account with company match
• Employee Stock Purchase Plan
• Associate discount
• Flexible spending and health savings accounts
• Employee Assistance Program, including work/life services and no-cost counseling
• Business Travel Accident insurance
• Maternity and parental leave
• Adoption assistance
• Learning and development opportunities
• Annual bonuses, deferred compensation plan, and grant awards for eligible associates

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed