Seasonal Retail Commission Sales Associate - Fine Jewelry, Countryside

Macy's•Clearwater, FL

About The Position

As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued shopping experiences. You use knowledge of fine craftsmanship, precious metals, gemstones, and luxury brands to educate customers and help them select pieces suited to their tastes, preferences, and budgets. You build client relationships through consultative selling, genuine hospitality, and use of the clientele program. You work toward sales goals, promote loyalty and warranty programs, support inventory and fulfillment activities and special events, and ensure merchandise security, accuracy, and presentation. You collaborate with the team to meet sales goals and uphold operational excellence in the Fine Jewelry department. Daily work includes preparing and organizing the sales floor, reviewing sales goals and product information, engaging customers, maintaining merchandise presentation and stock, updating signs and pricing, replenishing and moving merchandise, and sharing loyalty benefits. The role also involves providing product recommendations, using point-of-sale and digital shopping tools, acquiring new customers through credit account openings, and meeting client and protection plan goals. This is a seasonal role. Schedules include weekend shifts and depend on business needs and colleague availability. Flexible availability for days, evenings, weekends, and holidays is required. The position requires regular, dependable attendance and punctuality.

Requirements

1–2 years of related experience required.
Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to provide product recommendations, assist with fittings, and use digital shopping tools.
Ability to use point-of-sale technology and digital tools effectively.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

Provide welcoming, personalized customer service and build lasting client relationships through consultative selling and genuine hospitality.
Use product knowledge to educate customers and help them select fine jewelry and watches suited to their preferences and budgets.
Meet and surpass sales goals while achieving client and protection plan goals.
Promote loyalty, warranty, and credit programs, including acquiring new customers by opening credit accounts.
Use clientele tools to promote offers and product launches and encourage repeat business.
Support inventory, fulfillment, replenishment, merchandise moves, and special events.
Maintain merchandise security, accuracy, organization, and presentation, including updating signs and pricing.
Use point-of-sale technology and digital tools to complete transactions and enhance the shopping experience.
Participate in vendor training and events and stay current on products, trends, and promotions.
Collaborate with teammates to maintain operational excellence and achieve individual and store results.

Benefits

Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice