Seasonal Retail Commission Sales Associate - Fine Jewelry, Micronesia

Macy's•Dededo, GU

2d•Onsite

About The Position

As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued shopping experiences. You use knowledge of precious metals, gemstones, fine craftsmanship, and luxury brands to educate customers and help them select items that fit their tastes, preferences, and budgets. You build lasting client relationships through consultative selling, genuine hospitality, and active use of the clientele program. You work toward sales goals while promoting loyalty, credit, and warranty programs; supporting inventory, fulfillment, and special events; and ensuring merchandise security, accuracy, and presentation. You collaborate with the team to support sales goals and operational excellence. Daily work includes preparing and organizing the sales floor, reviewing goals and product updates, assisting customers, maintaining and replenishing stock, updating signs and pricing, and using point-of-sale and digital tools. You are expected to deliver exceptional service, meet sales and client/protection plan goals, and contribute to an organized, shoppable department. The role requires flexible availability, including days, evenings, weekends, and holidays. Schedules include weekend shifts, and hours depend on business needs and colleague availability. Macy’s describes full-time colleagues as typically working 30 or more hours per week and part-time colleagues as typically working 12–24 hours per week. This is a seasonal position.

Requirements

1–2 years of related experience required.
Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to use point-of-sale technology, handheld equipment, cash registers, and digital shopping tools.
Ability to stand for at least two consecutive hours and to lift at least 25 pounds.
Ability to talk, move constantly, reach with arms and hands, stoop, kneel, crouch, and climb ladders.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology required to perform job functions.

Responsibilities

Provide personalized customer service and product recommendations in the Fine Jewelry and Watch Complex.
Use product knowledge to educate customers about precious metals, gemstones, craftsmanship, and luxury brands, and help them select suitable items.
Build client relationships through consultative selling, hospitality, and use of clienteling tools and programs.
Meet and surpass daily sales goals and achieve client and protection plan goals.
Promote loyalty, credit, and warranty programs and acquire new customers by opening credit accounts and sharing loyalty benefits.
Use point-of-sale technology and digital tools to process transactions and improve the shopping experience.
Support inventory, fulfillment, merchandise moves, and special events.
Maintain merchandise security, accurate stock presentation, organization, replenishment, signage, and pricing.
Keep the sales floor clean, organized, and ready for customers.
Participate in vendor training, events, and ongoing product and trend education.
Collaborate with colleagues to support customers, sales results, and operational excellence.

Benefits

Competitive pay and benefits
Health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice