Seasonal Retail Commission Sales Associate - Fine Jewelry, Baybrook
About The Position
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued customer experiences. You use knowledge of precious metals, gemstones, craftsmanship, and luxury brands to educate customers and help them select items suited to their tastes, preferences, and budgets. You build lasting client relationships through consultative selling, genuine hospitality, and the clientele program. You work toward sales goals while promoting loyalty and warranty programs, supporting inventory and fulfillment activities, and assisting with special events. You help maintain merchandise security, accuracy, and presentation, and collaborate with the team to achieve sales goals and operational excellence. Daily work includes preparing and maintaining the sales floor, learning about products and promotions, engaging and assisting customers, processing and replenishing merchandise, updating signs and prices, and closing customer interactions with information about loyalty benefits and a sincere thank-you.
Requirements
- 1–2 years of related experience required.
- Flexible availability, including days, evenings, weekends, and holidays, with regular and dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to provide product recommendations and assist with fittings and digital shopping tools.
- Ability to use point-of-sale technology and digital tools effectively.
- Ability to perform the physical requirements of the position, including talking, lifting, constant moving, standing, reaching, stooping, kneeling, crouching, climbing ladders, and using computers and other technology.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Close vision, color vision, depth perception, and focus adjustment.
Responsibilities
- Provide personalized customer service and product recommendations in the Fine Jewelry and Watch Complex.
- Use knowledge of precious metals, gemstones, craftsmanship, and luxury brands to educate customers and help them select products.
- Build client relationships using consultative selling, hospitality, and clientele tools.
- Meet daily sales goals and achieve client and protection plan goals.
- Promote loyalty benefits, warranty programs, and credit accounts to customers.
- Use point-of-sale technology and digital shopping tools to support transactions and the customer experience.
- Support inventory, fulfillment, merchandise processing, presentation, organization, storage, replenishment, and merchandise moves.
- Update signs and pricing and help maintain a clean, organized, and shoppable sales floor.
- Maintain merchandise security and accuracy and comply with asset protection requirements.
- Participate in sales events, vendor training, and product education.
- Collaborate with colleagues to support customers, special events, and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
