Seasonal Retail Commission Sales Associate - Fine Jewelry, Deptford

Macy's•Deptford, NJ

About The Position

As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued shopping experiences. You use product knowledge about precious metals, gemstones, and luxury brands to educate customers and help them choose items suited to their tastes, preferences, and budgets. You build lasting client relationships through consultative selling, hospitality, and use of the clientele program while meeting sales goals. The role also involves promoting loyalty and warranty programs, supporting inventory and fulfillment activities and special events, and ensuring merchandise security, accuracy, and presentation. You work with the team to achieve sales goals and maintain operational excellence. Daily work includes preparing the sales floor, reviewing goals and product updates, helping customers, processing and replenishing stock, updating signs and pricing, and maintaining an organized, shoppable space. This is a seasonal position. Scheduling depends on business needs and colleague availability; all schedules include weekend shifts. The position requires flexible availability, including days, evenings, weekends, and holidays, and regular, dependable attendance and punctuality.

Requirements

1–2 years of related experience required.
Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to use point-of-sale technology, cash registers, handheld equipment, computers, and other job-related technology.
Ability to stand for at least two consecutive hours.
Ability to lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

Provide welcoming, knowledgeable, and personalized customer service in the Fine Jewelry and Watch Complex.
Use knowledge of precious metals, gemstones, luxury brands, trends, and products to educate customers and make recommendations suited to their tastes, preferences, and budgets.
Build client relationships through consultative selling, hospitality, and use of clienteling tools and the clientele program.
Meet and surpass sales goals, including client and protection plan goals.
Promote loyalty, warranty, and protection programs and share loyalty benefits.
Acquire new customers by opening credit accounts and sharing loyalty benefits.
Use point-of-sale technology and digital tools to process transactions and support the shopping experience.
Maintain an organized, clean, and shoppable sales space, including merchandise presentation, processing, storage, replenishment, signage, pricing, and merchandise moves.
Support inventory, fulfillment, asset protection, and merchandise security and accuracy.
Participate in vendor training, ongoing education, sales events, and special events.
Review sales goals, new arrivals, top-selling items, trends, and promotions.
Collaborate with teammates to achieve sales goals and operational excellence.
Provide fitting assistance and support customers using digital shopping tools.
Complete customer interactions with attentive service and a sincere thank-you.

Benefits

Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice