Seasonal Retail Commission Sales Associate - Fine Jewelry, Countryside

Macy's•Clearwater, FL

2d•$15 - $21

About The Position

As a Fine Jewelry Sales Colleague, you provide outstanding customer service in Macy’s Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued shopping experiences. You use product knowledge of precious metals, gemstones, and luxury brands to educate customers and help them select items suited to their tastes, preferences, and budgets. You build lasting client relationships through consultative selling, genuine hospitality, and use of the clientele program. You work toward sales goals while promoting loyalty and warranty programs, supporting inventory and fulfillment activities, and assisting with special events. You ensure merchandise security, accuracy, and presentation, and collaborate with the team to meet sales goals and maintain operational excellence in the Fine Jewelry department. Daily work includes preparing and maintaining the sales floor, reviewing sales goals and product information, engaging customers, processing and replenishing stock, updating signs and pricing, using point-of-sale and digital tools, and closing interactions with customer-focused service. The position requires flexible availability for days, evenings, weekends, and holidays. Full-time colleagues are typically scheduled 30 or more hours per week, while part-time colleagues are typically scheduled 12–24 hours per week; schedules include weekend shifts and hours depend on business needs and colleague availability. The role involves frequent technology use and physical activities including standing, moving, lifting, reaching, and climbing ladders.

Requirements

1–2 years of related experience.
Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to provide product recommendations and assist with fittings and digital shopping tools.
Ability to use point-of-sale technology and digital tools effectively.
Ability to meet sales goals and client and protection plan goals.
Ability to stand for at least two consecutive hours and perform frequent moving, reaching, and lifting, including lifting at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Provide welcoming, knowledgeable customer service and personalized recommendations in the Fine Jewelry and Watch Complex.
Use knowledge of precious metals, gemstones, and luxury brands to educate customers and help them select products.
Build lasting client relationships through consultative selling, hospitality, and use of clienteling tools.
Meet daily sales goals and achieve client and protection plan goals.
Promote loyalty, warranty, and protection plans, and acquire new customers by opening credit accounts and explaining loyalty benefits.
Use point-of-sale technology and digital shopping tools to support transactions and customer experiences.
Maintain an organized, clean, and shoppable sales floor, including processing, presenting, storing, organizing, and replenishing stock.
Update signs and pricing and support merchandise moves, inventory, fulfillment, and asset protection.
Participate in vendor training, sales events, product launches, and ongoing learning.
Support colleagues and contribute to team sales goals and operational excellence.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice