Retail Merchandising Support Associate, Stockton Sherwood - Part Time

Macy's•Stockton, CA

3d•Onsite

About The Position

The Retail Merchandising Support Associate, also known as a Merchandising or Front of House Colleague, helps deliver a seamless and welcoming in-store experience. The role supports merchandise movement and placement, maintains visually appealing and organized sales-floor displays, and ensures pricing and promotional signage is accurate and current. The associate is also a visible, welcoming presence who greets customers, listens to their needs, and offers assistance. They collaborate with colleagues across departments to support sales, shared goals, and a positive culture of hospitality. Daily work includes updating mannequins and floor layouts in line with company directives; recovering sales floors and fitting rooms; replenishing merchandise; updating signs and prices; and supporting merchandise moves. Associates help customers, share loyalty program benefits, work toward sales goals, and help reorganize and restock departments at the end of the day. The position is part-time, with part-time colleagues typically scheduled 12–24 hours per week; hours depend on business needs and colleague availability. Schedules include weekend shifts, and availability for days, evenings, weekends, and holidays is required.

Requirements

Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to create customer connections, support sales goals, and participate in sales-boosting events.
Ability to create a friendly, welcoming environment and foster meaningful conversations.
Ability to learn about store products and provide guidance based on customers’ needs and product features and choices.
Ability to acquire new customers by opening credit accounts and sharing loyalty benefits.
Ability to use point-of-sale technology and digital tools, including processing register transactions.
Ability to collaborate with colleagues at all levels and across departments.
Ability to meet daily sales goal challenges.
Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift up to 50 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

Support merchandise movement and placement strategies and maintain shoppable displays.
Update mannequins and reset floor layouts according to company directives.
Keep the sales floor and fitting rooms clean, organized, recovered, and ready for customers.
Replenish merchandise and support merchandise moves and department restocking.
Ensure pricing and promotional signage is accurate and up to date.
Greet customers, listen to their needs, and provide product guidance and assistance.
Share loyalty program benefits and acquire new customers by opening credit accounts.
Use point-of-sale technology and digital tools to process transactions and support the shopping experience.
Work with colleagues across departments to support sales goals and elevate the customer experience.
Help reorganize departments and prepare the space for the next business day.
Maintain dependable attendance and punctuality and contribute to a welcoming environment.

Benefits

Competitive pay and benefits
Health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice