Retail Merchandising Support Associate, Hilldale - Part Time

Macy's•Madison, WI
•$15 - $20•Onsite

About The Position

As a Merchandising Colleague, also known as a Front of House Colleague, you help deliver a seamless and inspiring in-store experience. You execute merchandise movement and placement strategies, enhance the visual appeal of the sales floor, maintain organized and shoppable displays, and ensure pricing and promotional signage is accurate and up to date. You are a visible, welcoming presence who greets customers, listens to their needs, and offers assistance. You collaborate with colleagues across departments to support sales and foster a positive, hospitable environment. Daily work includes preparing and organizing the sales floor, updating mannequins and layouts according to company directives, recovering the sales floor and fitting rooms, replenishing merchandise, updating signs and pricing, and supporting merchandise moves. You also help customers, share loyalty program benefits, work toward sales goals, and help prepare the department for the next day.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to create connections with customers, help achieve sales goals, and participate in sales-boosting events.
  • Ability to create a welcoming, friendly environment and foster meaningful conversations.
  • Ability to learn about store products and provide customer guidance based on customers' needs and product features and choices.
  • Ability to use point-of-sale technology and digital tools.
  • Ability to work with colleagues at all levels and across departments.
  • Ability to meet daily sales goal challenges.
  • Ability to talk, lift, move, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift up to 50 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Execute merchandise movement and placement strategies.
  • Enhance the visual appeal of the sales floor and maintain organized, shoppable displays.
  • Ensure pricing and promotional signage is accurate and up to date.
  • Prepare and maintain a clean, organized sales floor.
  • Update mannequins and reset floor layouts in line with company directives.
  • Welcome customers, listen to their needs, and provide thoughtful assistance.
  • Recover the sales floor and fitting rooms, replenish merchandise, and support merchandise moves.
  • Share loyalty program benefits and help acquire new customers by opening credit accounts.
  • Use point-of-sale technology and digital tools to support transactions and the shopping experience.
  • Collaborate across departments to support sales, customer experience, and store goals.
  • Reorganize and restock the department and prepare it for the next day.
  • Participate in sales-boosting events and work toward daily sales goals.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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