Retail Merchandising Support Associate, Flushing - Part Time

Macy's • Flushing, NY

5d • Onsite

About The Position

The Retail Merchandising Support Associate is a front-of-house merchandising colleague who helps deliver a seamless, welcoming in-store experience. The role executes merchandise movement and placement strategies, enhances the visual appeal of the sales floor, maintains organized and shoppable displays, and keeps pricing and promotional signage accurate and current. The associate also greets and assists customers and collaborates with colleagues across departments to support sales and a positive, hospitable store environment.

Daily work includes updating mannequins, resetting floor layouts, and following company visual presentation directives. The associate maintains the sales floor and fitting rooms by recovering and organizing merchandise, replenishing stock, updating signs and prices, and supporting merchandise moves. Customer interactions include listening to needs, offering assistance and product guidance, sharing loyalty benefits, and thanking customers. The role also involves using point-of-sale technology and digital tools, helping acquire new customers through credit account openings, meeting sales goals, and working with the team to prepare the department for the next business day.

This is a part-time position. Schedules include weekend shifts, and availability is expected for days, evenings, weekends, and holidays. Hours depend on business needs and colleague availability. The position involves frequent standing and movement, lifting up to 50 pounds, reaching, stooping, kneeling, crouching, and climbing ladders, as well as close interaction with computers and other technology.

Requirements

• Flexible availability for days, evenings, weekends, and holidays; all schedules include weekend shifts.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to create connections with customers, contribute to sales goals, and participate in sales-boosting events.
• Ability to create a welcoming environment and foster meaningful conversations with customers and colleagues.
• Ability to learn about store products and provide customers with guidance based on their needs and product features and choices.
• Ability to use point-of-sale technology and digital tools effectively.
• Ability to work collaboratively with colleagues at all levels and across departments.
• Ability to meet daily sales goal challenges.
• Ability to talk, lift, move frequently, stand, and reach with arms and hands; stand for at least two consecutive hours; lift up to 50 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Execute merchandise movement and placement strategies and support visual merchandising, including updating mannequins and resetting floor layouts.
• Maintain organized, clean, and shoppable sales-floor displays and fitting rooms by recovering, reorganizing, and replenishing merchandise.
• Update pricing and promotional signage and support merchandise moves in accordance with company directives.
• Greet customers, listen to their needs, offer assistance and product guidance, and create welcoming customer connections.
• Share loyalty program benefits and support customer acquisition by opening credit accounts.
• Use point-of-sale technology and digital tools, including processing register transactions.
• Collaborate with colleagues across departments to support sales goals, sales-boosting events, and a positive customer experience.
• Help meet daily sales goals and prepare the department for the next business day.
• Maintain regular, dependable attendance and punctuality.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed