Retail Merchandising Support Associate, Domain - Part Time

Macy's•Austin, TX

9d•$16 - $20•Onsite

About The Position

As a Merchandising Colleague, also known as a Front of House Colleague, you will help deliver a seamless and inspiring in-store experience. The role executes merchandise movement and placement strategies, enhances the visual appeal of the sales floor, maintains organized and shoppable displays, and keeps pricing and promotional signage accurate. You will be a visible, welcoming presence who greets customers and offers assistance, while collaborating with colleagues across departments to support sales and provide hospitable service. Daily work includes preparing and organizing the sales floor, updating mannequins, resetting layouts, and aligning presentations with company directives. You will assist customers, listen to their needs, and provide product guidance; recover the sales floor and fitting rooms; update signs and pricing; replenish merchandise; and support merchandise moves. You will also share loyalty program benefits, support credit account openings, help achieve sales goals, and work with the team to restock and prepare the department for the next day.

Requirements

Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to create customer connections, help achieve store sales goals, and participate in sales-boosting events.
Ability to create a welcoming environment and foster meaningful conversations with customers and colleagues.
Ability to learn about store products and provide customers with guidance based on their wants, product features, and choices.
Ability to use point-of-sale technology and digital tools.
Ability to work with colleagues at all levels and across departments.
Ability to meet daily sales goal challenges.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift up to 50 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Execute merchandise movement and placement strategies.
Maintain the visual appeal, organization, and shoppability of sales-floor displays.
Update mannequins and reset floor layouts in accordance with company directives.
Maintain accurate and current pricing and promotional signage.
Greet customers, listen to their needs, and provide assistance and product guidance.
Recover the sales floor and fitting rooms, replenish merchandise, and support merchandise moves.
Share loyalty program benefits and help acquire new customers by opening credit accounts.
Use point-of-sale technology and digital tools to support transactions and the shopping experience.
Collaborate with colleagues across departments to support sales and customer experience goals.
Restock and reorganize the department and prepare it for the next day.
Work toward daily sales goals and participate in sales-boosting events.

Benefits

Competitive pay
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice