About The Position

As a Merchandising Colleague, also known as a Front of House Colleague, you help deliver a seamless, inspiring in-store experience. You execute merchandise movement and placement strategies, enhance the visual appeal of the sales floor, maintain organized and shoppable displays, and ensure pricing and promotional signage is accurate and up to date. You are a visible, welcoming presence who greets customers and offers assistance, while collaborating with colleagues across departments to support sales and create a hospitable, positive environment. Daily work includes preparing and organizing the sales floor, supporting visual merchandising by updating mannequins and resetting floor layouts, and aligning presentations with company directives. You welcome customers, listen to their needs, and provide assistance and product guidance. You maintain the sales floor and fitting rooms, update signage and pricing, replenish merchandise, and support merchandise moves. You also share loyalty program benefits, help close out the day by reorganizing and restocking the department, and work with colleagues to achieve sales and store goals and improve the customer experience. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week; hours depend on business needs and colleague availability. Schedules include weekend shifts. Availability for days, evenings, weekends, and holidays is required.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to create connections with customers, contribute to sales goals, and participate in sales-boosting events.
  • Ability to create a welcoming and friendly environment and foster meaningful conversations.
  • Ability to learn about store products and provide customers with guidance based on their needs and product features and choices.
  • Responsibility for acquiring new customers by opening credit accounts and sharing loyalty benefits.
  • Ability to use point-of-sale technology and digital tools effectively.
  • Ability to work with colleagues at all levels and across departments.
  • Ability to meet daily sales goal challenges.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours; lift up to 50 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Execute merchandise movement and placement strategies and support merchandise moves.
  • Maintain visually appealing, organized, clean, and shoppable sales floors and displays.
  • Update mannequins and reset floor layouts in line with company directives.
  • Ensure pricing and promotional signage is accurate and current.
  • Greet customers, listen to their needs, offer assistance, and provide product guidance.
  • Recover the sales floor and fitting rooms and replenish merchandise.
  • Share loyalty program benefits and support the acquisition of new customers by opening credit accounts.
  • Use point-of-sale technology and digital tools to support transactions and the shopping experience.
  • Collaborate across departments to support sales, meet daily sales goals, and elevate the customer experience.
  • Reorganize and restock the department and prepare the space for the next business day.
  • Maintain regular, dependable attendance and punctuality.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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