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Retail Sales Associate

IOCPMinneapolis, MN
Onsite

About The Position

IOCP is searching for a Retail Sales Associate for its Resale Select thrift store. This is an in-person, part-time position (26 hrs/wk) with a flexible schedule within specified shifts. The role involves creating a welcoming guest experience, managing transactions, maintaining store organization, and supporting volunteers. IOCP is a human service nonprofit providing a range of services including food, case management, financial assistance, employment services, and childcare resources. They emphasize inclusion, diversity, and a client-centered, values-driven work environment with a strong culture of collaboration and team support.

Requirements

  • Experience working in a retail setting
  • Ability to understand and learn database (point-of-sale) programs quickly
  • High attention to detail
  • Timely and reliable
  • Ability to work both collaboratively and independently; be self-directed
  • Strong interpersonal and communication skills
  • Ability to juggle multiple priorities in a timely manner
  • Must be able to commute to Plymouth, MN to work onsite

Responsibilities

  • Create a welcoming shopping experience by warmly greeting guests and engaging in friendly and genuine conversation throughout each transaction.
  • Ask open-ended questions about the guest’s shopping experience and use those questions to assess, understand, and determine how to tailor your approach.
  • Manage guest transactions using our point-of-sale (POS) system, including collecting cash and credit card payments, processing returns/exchanges/refunds.
  • Open and close POS, count cash, reconcile register drawer.
  • Scan and bag all guest items efficiently and neatly.
  • Answer phone calls and guest questions.
  • Help maintain a safe and clean store by hanging clothing, straightening display areas and clearing our dressing rooms.
  • Maintain supplies at the register.
  • Price, tag and steam store merchandise.
  • Inventory reconciliation.
  • Troubleshoot technology problems as they emerge.
  • Coach and direct volunteers in working with a diverse community of customers, donors, clients and volunteers.
  • Support volunteers and provide training when needed.
  • Ensure store policies and procedures are followed.
  • Notify the Store Manager when supplies and equipment are needed.

Benefits

  • Paid holidays
  • PTO

Career Resources

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