Retail Sales Associate, Key Holder

DXL • Roseville, CA

1d

About The Position

DXL Group is seeking a self-driven, results-oriented Retail Sales Associate, Key Holder who is passionate about customer service and coaching team members in a fast-paced environment. The role focuses on building long-term relationships with guests and providing an experience that stands apart from other retailers.

DXL specializes in Big + Tall apparel. Its stores are free-standing rather than located in malls and close at 7 p.m. The company emphasizes developing employees for promotion from within, and the entire team is eligible for quarterly bonuses.

Requirements

• High school diploma or equivalent.
• Demonstrated superior customer service techniques and experience resolving problems or complaints.
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Nice To Haves

• A college or university degree is helpful but not required.

Responsibilities

• Welcome each guest and spend quality time asking questions to understand their needs, preferences, and lifestyle.
• Serve as a product knowledge expert and sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
• Help build a customer-focused sales team by providing ongoing coaching and training in selling skills, behaviors, and operational procedures.

Benefits

• Quarterly bonuses for the entire team, based on overall store sales.
• Commission potential of 1.5% to 6% based on individual sales performance after meeting a weekly sales base, if applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED