Retail Sales Associate, Key Holder

DXL Group•Minnetonka, MN
•Onsite

About The Position

DXL Group is seeking a self-driven, results-oriented Retail Sales Associate, Key Holder who is passionate about customer service and coaching team members in a fast-paced environment. The role focuses on building long-term relationships with guests and providing an unmatched retail experience. The associate helps guests find apparel suited to their needs, preferences, and lifestyle, and supports the development of a customer-focused sales team through coaching and training.

Requirements

  • High school diploma or equivalent.
  • Demonstrated superior customer service techniques and experience with problem and complaint resolution.
  • Ability to lift up to 10 pounds and move up to 50 pounds.

Nice To Haves

  • College or university degree is helpful but not required.

Responsibilities

  • Welcome each guest and spend quality time asking questions to understand their needs, preferences, and lifestyle.
  • Serve as a product knowledge expert and sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
  • Support the development of a customer-focused sales team by providing ongoing coaching and training in selling skills, behaviors, and operational procedures.

Benefits

  • Quarterly bonuses are available to the entire team.
  • DXL is committed to developing employees to promote from within.
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