Retail Sales Associate, Key Holder

DXL Group•Nashua, NH

About The Position

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is seeking a self-driven, results-oriented Retail Sales Associate, Key Holder who builds long-term relationships with guests through an unmatched customer experience. The role involves serving guests in a fast-paced environment, sharing product knowledge, and coaching team members to help them achieve their goals. DXL operates free-standing stores that close at 7 p.m. and promotes from within. The entire team is eligible for quarterly bonuses.

Requirements

  • High school diploma or equivalent.
  • Demonstrated superior customer service techniques and experience resolving problems and complaints.
  • Ability to lift up to 10 pounds and move up to 50 pounds.

Nice To Haves

  • College or university degree.

Responsibilities

  • Welcome each guest and spend quality time asking questions to understand their needs, preferences, and lifestyle.
  • Serve as a product knowledge expert and sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
  • Help build a superior customer-focused sales team by providing ongoing coaching and training in selling skills, behaviors, and operational procedures.

Benefits

  • The entire team is eligible for quarterly bonuses.
  • Promotion from within.
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